I need a better pen.
That statement may mean something dramatically different depending on who just said the words. In some cases, like with me, it means I want more consistent ink and a body that fits comfortably in my hand for longer periods of time. To you that may mean something different.
In the introductory article of this series, “The Evaluation – Four Phases to Finding “Better” Solutions", the foundation was laid with general descriptions of the four phases. This month’s entry goes a little deeper into Stage 1, the definition of the problem to be solved. The word "definition" itself means the condition of being definite, distinct, or clearly outlined1. I couldn’t have said it better myself.
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